Broken Coffee Table, trip to EQ3!
We we're cleanin out our office the other day and guess what happened!? Chris was moving the glass coffee table and he dropped the bottom shelf and shattered it! Ugh! In our expeirence its almost always impossible to replace furniture parts because its usually out of style or costs just as much as the original piece of furniture.
So we went back to the store where we bought it: EQ3 in Tempe. It just so happened the owner happened to be there and we had told him what happened and wanted to reorder that particular piece. He told us we were in luck and he had it in stock. So he rushes to the back looking for it comes out says he can't find it, and asks us if the floor model will work? Sure. We take it off the floor, ask how much and......He says its totally fine accidents happen and to take it with his blessings....What!?!?!?! Chris and I were pleasantly surprised. We offered to pay for it, he wouldn't here it! He asked us just to take it! Not only did he not question or badger us, he was also extremely friendly and "on top" of things! Rarely has this ever happened to us, but when it does it makes your whole day/week that much better!
EQ3 Fantastic Customer Service, High Quality Products, and Awesome Design! If you're looking for modern or stylish furniture EQ3 is your place! Its in the plaza right next to IKEA! Check out their website! http://www.eq3.com/
4 comments:
That's so cool! Service like that is rare these days, and you're right - it makes everything seem well with the world when it happens.
Looks like a neat place to get furniture, thanks for sharing! It's great because it's Ikea-like, but not everyone and their mother has it... yet :)
I'm glad that it seems like you guys have been able to keep the office nice without a pain. That is one of my special places in the States, so keep refining it. By the way, when are you guys coming to Japan?? Anyway, good luck!
Oh my goodness! Yuya, we miss you tons!!!!! Aren't you glad you didn't have to go thru another summer here?! I am actually bugging Chris about going to Japan next summer. I can't wait! Although, I'm not sure how we'll survive the long plane trip with Treston. He will be 3 by then so we'll see. :o)
Tammie
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